Customer Support

Paycheck Secure offers fast and expert technical support for your check cashing business. If you have a problem with Paycheck Secure, we will help you solve it. For immediate assistance, visit our Troubleshooting Tips and FAQ pages. And if you encounter a limitation or bug, please tell us so we can address it in a future version.

Customer Support for Paycheck Secure is available Monday to Friday from 9 AM to 8 PM EST and Saturdays from 9 AM to 5 PM.

Phone: 1-866-324-6729
Fax: 1-571-313-7207
Email: Paycheck Secure Support

Complete online form.

Need more signs to promote check cashing at your store? Download AllTrust's order form here.

Upgrade to Paycheck Secure v9.0 today and get:

Maker Velocity - Actively manage your check cashing risk. Set dollar value and count of checks accepted before warning triggered — settings for both NEW makers and ANY maker.

Maker Research - fast access to multiple check verification databases AND Maker History, (shows a 12-month history of maker across the entire AllTrust network).
Tabbed formatting - Tabbed recommendation screens provide one-click access to the most commonly researched items (including any returned check data).

How can I upgrade to 9.0?

How can I check to see if my system meets the minimum requirements?

Minimum requirements to upgrade:

Avoiding Fraud
Using Fingerprint Reader
PCS Quick Guide